Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, company name, and payment details when you create an account or contact us. We also automatically collect usage data, including pages visited, features used, browser type, IP address, and device information. We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including training and operating AI models that power your SDR workflows. We also use your information to communicate with you about product updates, respond to support requests, and send transactional notifications. Aggregated and anonymized data may be used for research and product development.
3. Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist in operating our platform (e.g., cloud hosting, analytics, payment processing), and only to the extent necessary for them to perform their services. We may also disclose information when required by law or to protect the rights, safety, or property of WorkLoom, our users, or the public.
4. Data Security
We implement industry-standard security measures, including encryption of data in transit and at rest, regular security audits, and access controls. WorkLoom maintains SOC 2 Type II compliance and undergoes regular third-party penetration testing. While no method of transmission over the Internet is 100% secure, we strive to protect your data using commercially reasonable means.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, as well as the right to data portability and to restrict or object to certain processing. To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
6. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@workloom.com.